Mike Hudack, Facebook’s director of product, attacked what he perceives to be the poor state of today’s media landscape. As observers quickly noted, however, it appears lost on him that the company he works for is perhaps most to blame.
The Associated Press
Facebook's director of product, Mike Hudack, went on a self-described rant on his personal Facebook page this morning, attacking the state of the media for failing to provide a "new home for serious journalism in a format that [feels] Internet-native."
In the post Hudack laments the "hollowing out" of most major newspapers, the death spiral of evening and cable news, and the failure of new internet-native media, including BuzzFeed, to "inform the national conversation in any meaningful way." Hudack's post seems to have been set off by a particular story from Ezra Klein's new explainer site, Vox:
Personally I hoped that we would find a new home for serious journalism in a format that felt Internet-native and natural to people who grew up interacting with screens instead of interacting with screens from couches with bags of popcorn and a beer to keep their hands busy.
And instead they write stupid stories about how you should wash your jeans instead of freezing them. To be fair their top headline right now is "How a bill made it through the worst Congress ever." Which is better than "you can't clean your jeans by freezing them."
He concludes by saying, "It's hard to tell who's to blame. But someone should fix this shit."
The post is, of course, the frustrations of an individual, but given Hudack's role at one of the most important platforms in online media, his rant will no doubt unnerve anyone in publishing, who already feel powerless at the whim of Facebook's algorithms.
As others in Hudack's now-cluttered Facebook thread have pointed out, the concerns in his post ignore the company playing perhaps the most crucial role in media today: Facebook. The Atlantic's Alexis Madrigal responded, "My perception is that Facebook is the major factor in almost every trend you identified. I'm not saying this as a hater, but if you asked most people in media why we do these stories, they'd say, 'They work on Facebook.'"
Hudack's post and the response from those in the publishing industry illustrate the key tension in the media landscape today, one the influences everything from the struggles illuminated in the New York Times' "Innovation Report" to the optimization of headlines and the framing of stories. The capricious algorithms of powerful web giants like Facebook and Google can lavish online publishers with unprecedented referral traffic, creating a ripple effect throughout the news industry as they did last November, increasing average referral traffic by over 170% in the blink of an eye. And they can take it away just as easily, as evidenced this week by Metafilter, which must now lay off employees after a seemingly inexplicable demotion by Google search algorithms. Just this morning in a private Facebook journalism group, one social media editor for an online publication lamented the whims of the algorithm writing, "anyone else see Facebook reach and engagement shitting the bed this week?"
Publishers have learned to live and die by the algorithm, mostly because there's no alternative. And in this relationship the only solace for these organizations is the hope that those with their hands at the dials understand their part in this near one-way relationship. For publishers, Hudack's post no doubt hints at the media's greatest fear: that these companies, at an individual level, may not fully realize the power they wield. Facebook's News Feed manager Lars Backstrom told BuzzFeed in November that he would like to let user data and the algorithms speak for themselves, telling BuzzFeed, "we do not want to bring our own biases into this…we definitely don't want to get into the role of saying, 'You're a good guy, you're a bad guy.'" It's an admirable position, but given the realities of media industry, perhaps an untenable one.
As Madrigal points out in the thread that the tension arises because the two sides — those in charge of the algorithms and those really and truly responsible for making the content — don't often talk, and when they do, one side is usually dictating terms. "We (speaking for ALL THE MEDIA) would love to talk with Facebook about how we can do more substantive stuff and be rewarded."
It's not to say Facebook hasn't courted the media. The company has made public its attempts to help publishers extend their reach and it has pushed publishers to work more closely with Facebook. For many though, the outreach feels more like lecture than a dialogue.There is, though, one silver lining. When asked in the thread "do you think Facebook could help fix this shit?" Hudack showed signs of cooperation replying, "Yes. I do." Until then, the algorithm is king and Facebook, like Google is still a complete mystery — a strong ally, until it isn't.
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