Promos for rides that are almost free and even a guarantee for personal replies from Hailo’s New York general manager.
Rachel Sanders/BuzzFeed
Yellow cab-hailing app Hailo has been emailing lots of promos to New Yorkers lately — to the point that they're practically giving away free rides.
Over the weekend, Hailo offered $15 off fares to their users, outlining the situations in which that might come in handy: "Your chill weekend...your productive weekend...your family weekend." ("Arm flailing is sooo 2012.") It's giving away a $15 discount on 70 rides every time the temperature hits 70 degrees this month in New York, Boston, Washington D.C. and Chicago. And just in case the emails from "HAILO NYC" weren't getting through spam filters, there was one from Hailo's New York general manager Adam Gerson last week, outlining some new features on the app and promising a personal reply to anyone who sends questions or feedback to his email address.
While Hailo has been a hit in its founding city of London, as well as other European cities, it's clearly working hard to get New Yorkers on board. Uber, which costs more than Hailo and doesn't use yellow cabs, appears to reign king among e-hailing apps in the city, despite complaints over its surge-pricing during busy periods. The New York Times pointed out in January that Uber fares might soar to 8.25 times their standard price during snowstorms or other inclement weather, an example of price-gouging that's frustrated many New Yorkers, but hasn't really driven them to delete the app en masse.
Hailo's Facebook page is replete with complaints over its software. Ironically, many of the complaints are about these frequently-distributed promo codes failing to work, resulting in riders getting stuck with large bills. The year started with $5 off offers, then escalated to $10, and are now at $15. An email to Gerson and a request through Hailo's contact page weren't immediately returned.
Below, the progression.
INBOX: Be my Valentine (or not) — Feb. 8 ($5 off)
INBOX: Easy as 1-2-3 — Feb. 22 ($5 off)
via IFTTT
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